We recognize the importance you place on your privacy and the
confidentiality of your financial information, and we take every
possible measure to ensure the information remains personal.
Categories of Information That We May Collect
We collect nonpublic information about you from the following
sources:
- Information we receive from you on applications or other
forms, such as: your name, address, social security number, assets
and income.
- Information about your transactions with us or others, such
as: your account balance, payment history, parties to transactions
and credit card usage, and
- Information we receive from a consumer reporting agency, such
as: your credit worthiness and credit history.
Categories of Information That We Disclose
We do not disclose any nonpublic personal information about our
customers or former customers to anyone, except as permitted by law.
Disclosure As Permitted By Law
We may disclose all of the information we collect on customers
and former customers, as described above, to service providers on
your behalf (like check printing companies).
Confidentiality and Security
We restrict access to nonpublic personal information about you to
employees who need to know that information to provide products or
services to you. We maintain physical, electronic, and procedural
safeguards that comply with federal regulations to guard your
nonpublic information.
Please feel free to contact us if you have any concerns about the
integrity of your account with us.
The Bank of Texas is chartered under the laws of the State of
Texas and by State law is subject to regulatory oversight by the
Texas Department of Banking. Any consumer wishing to file a
complaint against The Bank of Texas should contact the Texas
Department of Banking.
The Bank of Texas also engages in the business of selling checks
as an agent for American Express and Integrated Payment Systems,
which companies are licensed under the laws of the State of Texas
and are subject to regulatory oversight by the Texas Department of
Banking. Any consumer wishing to file a complaint against The Bank
of Texas or American Express, or Integrated Payment Systems
concerning sale of checks activities should contact the Texas
Department of Banking.
Consumers may file complaints with The Department of Banking by
contacting the Department through one of the means indicated below:
In person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone No.: 877-276-5554 (toll free)
Facsimile: 512-475-1313
E-mail:
consumer.complaints@banking.state.tx.us
Website:
www.banking.state.tx.us
Internet Privacy Statement
The Bank of Texas Bank Employees
The Bank of Texas is concerned about the privacy of our customers
and the confidentiality of their information. The Bank of Texas
employees are governed by a strict code of conduct. Information is
shared strictly on a “need to know” basis, and only those with legal
right to that information.
Collection of Information
When you visit our website to view any pages or read product
information, you do so without telling us who you are and without
revealing any personal information. While we do not collect
identifying information about visitors to our site, we do use
standard software to collect information for the strict purpose of
tracking activity on our site. This allows us to better understand
how many people use our site and which pages and features are most
popular. Information we normally collect and store is:
- Your Internet Service Provider,
- The website that referred you to us (if any),
- The date and time the pages were accessed, and
- The page or pages you requested.
Information to Third Parties
We will not disclose information to third parties regarding
financial transactions concerning your account with us, except: (a)
when such disclosure is necessary to complete the transactions; (b)
to verify the existence and condition of your account to a third
party (such as a credit bureau) as is permitted by law; (c) to
comply with court orders or applicable laws or regulations; or (d)
when you give us your written permission.
Password Protection
The Bank of Texas restricts access to password-protected areas of
the site to authorized users only. If you are an authorized user,
you are responsible for maintaining confidentiality of your User ID
and your Password and for all transactions conducted your User ID
and your Password. You agree to immediately notify us of any
unauthorized use of your User ID and your Password or any other
breach of security. For security reasons, you should not leave your
computer unattended while using our website and you should always
log out of the site after you have completed your transaction. The
Bank of Texas is not liable for any loss or damage arising from your
failure to protect the confidentiality of your User ID and Password
or your other security lapses.
Accuracy
The Bank of Texas intends to exercise reasonable procedures in
order to ensure the accuracy of our records. Inaccurate information,
when brought to our attention, is corrected as promptly as possible.
If you have any questions, regarding the accuracy of your personal
information, please contact The Bank of Texas metro line at (830)
665-3606 or e-mail us at:
thebankoftexas@tbotdevine.com
